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The best time to schedule a call

As businesses and employees adopt video conferencing, many for the first time, Meetupcall, which saw a 500% increase in usage of its conferencing services in the first two weeks of March, offers the following tips for call scheduling.

1 Don’t start your calls on the hour
Most conference calls are arranged to start on the hour. As a result, millions of people around the country all use their mobile phones at the same time. Try arranging calls for 15, 30 or 45 minutes past the hour or at a random time like 12:37. With fewer people using their phones when your call starts, there will be less chance of something going wrong due to an overloaded network.

2 Choose a quieter time to hold your call
Meetupcall data shows that the busiest times to host a conference call are 9am, 10am, 2pm and 3pm. The quietest times (during working hours) are 12pm, 1pm and 4pm. Where possible, schedule your calls for lunchtime or late afternoon.

3 Use a landline or dial in via the internet
Where possible, use a landline rather than your mobile, or a VoIP (Voice over Internet Protocol) call over the internet. WhatsApp is great for one-to-one calls, while services like Meetupcall and Zoom allow you to hold conference calls via VoIP.

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