Samsung is strengthening its managed print services offering by entering into a strategic alliance with the NCR Telecom & Technology Group.
Under the agreement, NCR will deliver a comprehensive set of managed print services to Samsung enterprise customers worldwide, including remote monitoring, help desk and onsite support, and deployment services.
Customers will have access to a global network of managed service centres and more than 17,000 NCR-badged service professionals, enabling them to access on-demand support inside and outside the workplace.
Sophia Williams, Vice President and General Manager of NCR’s Telecom & Technology Group, said: “Today, companies expect service providers to deliver consistent assistance wherever they are located. This agreement enables Samsung to provide customers with a comprehensive suite of services that delivers the highest levels of solution availability across the globe.”