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Privacy expert warns of ‘security complacency’ as pandemic remote working approaches 10 months

UK based data protection experts Privacy Helper have warned of ‘security complacency’ with remote working, as working from home as part of the fight against coronavirus approaches its 10 months.

And with more and more people working from home, Privacy Helper has itself seen an increase in people coming to its website after searching data security terms.

Searches for ‘data security breach’ have seen a 324% increase in visitors, whereas visitors who searched for ‘data security awareness’ have risen by 57%.

The advice being given to UK businesses is to not let security slip, as people working from home may become more relaxed with customer’s and clients’ data.

“It’s easy to do, employees may have become relaxed, security measures aren’t being enforced and mistakes are made,” says Compliance Director at Privacy Helper, Andy Chesterman.

Andy now says businesses must take steps to make sure they don’t fall foul of legislation if they’ve not taken the time to prioritise data security.

“Make sure data security is at the forefront of everyone’s minds. Bring it up in team meetings, issue regular emails with top tips, and don’t let it become an afterthought, adds Andy.

As well as keeping employees reminded of data security, Andy has several things businesses should be doing to keep data secure, wherever an employee is working from:

  • Make sure all laptops and devices have the latest software updates and security patches. You IT department should have a regular plan in place to roll-out updates on work devices and employees using their own devices should be reminded to update regularly.
  • Invest in a VPN service, allowing employees to access your business systems without exposing their location to hackers. This is particularly useful as a home WiFi system may not as secure as the one used at your office.
  • If an employee leaves the business while remote working, make sure their equipment is collected securely and returned to a secure location promptly.

The main sticking point around data security is the use of personal laptops and electronic devices to access company systems.

While using a personal device may be unavoidable, there are steps that can be taken to make sure you have robust data protection in place:

A lot of data breaches are avoidable, with 60% caused by human error,” adds Andy. “And taking a few simple steps and using common sense can help avoid losing customer or client confidence and being slapped with a financial punishment too”.

To find out if your data security is up to standard, or find out more top tips, visit:

Privacy Helper:

  • Privacy Helper is based in Bedford and is the UK’s No. 1 GPPR and ePrivacy consultancy
  • Privacy Helper is part of Damm Solutions
  • More information about Privacy Helper can be found at


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