Neopost has added a hybrid mail option to its NeoPreference cloud-based multi-channel communications solution for small and medium-sized enterprises (SMEs).
NeoPreference provides businesses with a fully integrated platform for managing customer communications, including document creation, archiving and distribution via each contact’s preferred channel, including physical mail, email, secure email or weblink.
By automating processes that would once have been done by hand, it enables SMEs to improve efficiency, meet customer expectations and project a more professional image.
Hybrid Mail, included in the new version of NeoPreference, gives SMEs the option to route documents electronically to Neopost’s UK-based fulfilment centre for printing, insertion, franking and delivery to the customer.
Outsourcing the production of physical mail enables SMEs to meet the needs of customers who like to receive printed communications without having to spend valuable time on manual processes.
Erwan Kernevez, Neopost UK digital solutions director, said: “SMEs no longer have to worry about the hassle or cost of ordering envelopes or wasting time at the Post Office. They can now manage their entire multi-channel communication process from a single interface, saving valuable time and resources that can be used on other business-growing activities.”
Pricing for the NeoPreference Software-as-a-Service solution starts at £23 per month for up to 50 transactions, rising to £189 per month for up to 500 transactions.