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Navy museum fleet flies under one flag

The National Museum of the Royal Navy is set to save at least £35,000 a year on print costs after implementing a managed print service (MPS) from Toshiba TEC across its seven UK sites, including a naval base, museums and ships.

Reducing the number of print suppliers from four to one has brought numerous efficiencies including a single print queue (instead of four), a consistent user interface, a uniform set of service level agreements (SLAs) and greater visibility and control of the printing fleet.

As part of the MPS, Toshiba TEC supplied 21 colour multi-function printers (MFPs), which are used for a variety of tasks, including back office administrative operations, till reporting, ticketing and the printing of educational materials, brochures, leaflets and posters.

The 10 A3 and 11 A4 MFPs are complemented by PaperCut print management software, which, as well as collecting usage data by location and device, so that the National Museum can identify inefficiencies and implement cost recovery and allocation strategies to maximise return on investment, supports pull printing, which allows users to collect print jobs from any MFP on the network.

Phil George, Head of IT for the National Museum, was impressed by Toshiba TEC’s competitive cost per copy and the versatility of its carbon neutral print devices.

He said: “In the past, we had four different suppliers for our printing facilities, which wasn’t a very efficient or effective way to operate. We wanted to work with a single trusted supplier that would provide customised solutions to meet the needs of each of our departments, which can be very diverse. For instance, one of the MFPs is located on board HMS Warrior and another on board HMS Caroline, while others are used for high volume e-ticketing and brochure printing at reception. Toshiba Tec showed that it could meet all of these requirements, while saving us thousands of pounds a year.”

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