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Head-to-head no contest

The first head-to-head processing battle between a robot and a human took place in front of a live audience at the inaugural ISG Automation Summit – Europe, hosted by technology research and advisory firm Information Services Group (ISG).

Homan Haghighi
Homan Haghighi

A Robotic Process Automation (RPA) software bot – programmed live on stage by ISG Senior Consultant Steve Blundell – took on ISG advisor Thomas Saunders in a race to verify the VAT numbers of 400 companies.

In a clear demonstration of the power of automation to streamline repetitive business processes, the robot completed all 400 checks in 56 minutes and 7 seconds, by which time Saunders had managed just 77.

Homan Haghighi, RPA and automation evangelist at ISG, said: “This first-of-a-kind experiment simply proves the potential of RPA to revolutionise the way we work. Just think about the amount of energy that could be channelled elsewhere within a business by employing RPA to complete these sorts of simple, rules-based processes.”

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2018