Brother UK warns that small and medium-sized businesses are wasting as many as 5 million working hours every week fixing everyday IT problems.
Three quarters (75%) of business leaders surveyed estimate that each of their employees spends one to two hours per week in front of frozen computer screens; 71% believe employees waste a similar amount of time dealing with faulty printers.
Common time-wasters highlighted by the research include being unable to find documents on a server or as hard copies (28%); printer problems (21%); other business equipment failures (20%)