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Fixing IT problems could save SMEs millions of hours

Brother UK warns that small and medium-sized businesses are wasting as many as 5 million working hours every week fixing everyday IT problems.

Three quarters (75%) of business leaders surveyed estimate that each of their employees spends one to two hours per week in front of frozen computer screens; 71% believe employees waste a similar amount of time dealing with faulty printers.

Common time-wasters highlighted by the research include being unable to find documents on a server or as hard copies (28%); printer problems (21%); other business equipment failures (20%)

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