More than four out of five (83%) professionals believe their productivity and effectiveness at work is being hampered by outdated document processes, according to a study of 5,000 office workers released by Adobe to
coincide with the launch of Adobe Document Cloud (see below).
Paper Jam: Why Documents are Dragging Us Downreveals that 74% of professionals in the US, UK, Germany, France and Australia are reliant on paper documents at work and six out of 10 would switch jobs if it meant less paperwork.
As implausible as this sounds, it does suggest a degree of frustration with paper-based document processes, with 54% saying that inefficient processes are stopping them from doing their best work.
Paper is not the only drain on productivity. Almost half (44%) of respondents say that the volume of e-mail attachments has made their work life more complicated; and 40% have lost important electronic information or documents, with 66% of those losses being caused by a computer or hard drive failure.
Overall, the two greatest frustrations cited by respondents were not being able to find documents they know exist (82%) and managing version control (77%).
Another frustration is not being able to access documents when away from the office, seen as a priority by almost two thirds (64%) of respondents. Only 43% of documents are accessible in digital format, with just 6% stored in the cloud.
Reliance on paper is not purely the responsibility of employers. While more than four in five agree that paper-free working saves time, 50% admit to being emotionally attached to paper documents. More than one third (35%) said they felt uncomfortable only having digital copies of work documents.
Adobe Document CloudTo help business people cope with the inefficiencies of existing paperbased and digital workflows (e.g. email), Adobe has developed Adobe Document Cloud.
Available via subscription or onetime purchase, Adobe Document Cloud is a collection of integrated services offered through an online personal document hub with a consistent online profile across all devices. Together, they enable users to create, review, approve, sign and track documents on a desktop or mobile device.
Bryan Lamkin, senior vice president of Technology and Corporate Development at Adobe, said: “While most forms of content have successfully made the move to digital (books, movies, music), documents and the process of working with them have not, and that needs to change. Adobe Document Cloud will revolutionise and simplify how people get work done with critical documents.”
Key elements include:
- Adobe Acrobat DC. Featuring an intuitive, touch-enabled interface, this all-new solution takes Adobe’s PDF software to a new level with the ability to convert any paper document into a digital, editable file that can be sent for signature;
- eSign Services (formerly Adobe EchoSign). Included free with every subscription, this lets users electronically send and sign any document using any internetconnected device;
- Mobile Link and Mobile Apps. These smartphone/tablet apps let you access, work on and sign documents when you are away from your desk. They also let you use a smartphone camera to capture and convert any paper document into a digital, editable file.
- Document Management and Control. Services such as Send & Track let you track and control documents as they are worked on and processed by colleagues. Intelligent tracking gives you visibility of where critical documents are along a process, including who has opened them and when.