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AI could bring efficiencies to printer management

As organisations scale up their use of Artificial Intelligence (AI) and identify areas of operations that could benefit most from investment in AI, enterprise office solutions provider Y Soft Corporation is urging organisations with large numbers of MFPs to consider its possible impact on print management and security.

Ondrej Krajicek
Ondrej Krajicek

Ondrej Krajicek, chief technology strategist at Y Soft, said: “AI technologies can be applied to print software in the first instance to improve decision-making processes through the quality and expressiveness of managerial reports. Through data gathered on how users are interacting with MFDs – what they are printing, how they are printing and how much they normally print – enterprises will be able to detect abnormalities in users’ behaviours. The AI will predict if there is suspicious activity, such as someone trying to print confidential information at an unusual time of day or if they’ve never printed that data previously, and alert the appropriate departments.”

Krajicek adds that AI also has the potential to reduce printer failures and maximise device uptime.

He said: “If the right data is collected and analysed, AI will be able to provide insights into the steps leading up to a printer failure. It will recognise when these steps begin and either alert the IT team to a potential failure or, in the future, fix the problem before it even occurs and prevent the problem from happening again.”

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